Delivery & Returns
All packages are sent out in discrete packaging.
I endeavour to send out your goods as soon as possible after we have received your cleared payment. We use first class post wherever possible, so orders from within the UK should be received within 4-5 days of placing your order.
We try to maintain up to date stock levels on the website. In the event that you order an item which is out of stock, we will place the order direct with our suppliers and UK delivery will take 5 - 10 days.
Standard delivery Charges are as follows:
1. UK First Class: £2.99
2. Europe: £6.99
3. Rest of the World: £10.99
Return of any faulty products will receive a full refund.
We also accept general returns. Goods must be returned to us within 21 days of delivery. We do ask that you try to ensure that all returned products are in re-sellable condition, and have their tags and original packaging intact. Please give us a call to discuss any problems on 07970 075 964.
Unfortunately, for hygiene reasons, we cannot accept returns on "intimate items" such as thongs, or on self adhesive products.
Please send any returned items to:
Fine Lingerie Ltd
35 Oxford Road
if you have any enquiries please call me at the number at the top right of each web page, or e-mail me at: firstname.lastname@example.org
Fine Lingerie Ltd - Registered in England and Wales - Company Number 07533218